BMW Group Retail
Working in BMW Group Retail feels different to other careers - in or outside the automotive world. There’s the passion our team have for the Group’s world-famous brands. The collective pride in the quality of our design, technology and engineering. The satisfaction that comes from making every customer interaction memorable. And a sense of excitement about the future and what it holds. This is where to follow a career with the most forward-looking brands in automotive.

Your role
You’ll need to provide an excellent level of customer service to any incoming queries from our switchboard. This will be a busy role managing customer calls professionally and effectively ensuring each caller reaches the person they need to speak to. We pride ourselves on our excellent service and as the first point of contact, you'll need top notch communication skills and the ability to quickly build rapport with our customers over the telephone.

During less busy periods, you'll need to assist with administration activities and so we're looking for someone who has a good knowledge of Word/Excel/Outlook. It would also be beneficial to us if you can provide a level of flexibility in order to guarantee there is sufficient cover on the switchboard when faced with any resource issues. This role is part time, working from 8:00am to 1:00pm Monday to Friday.

Rewards

Your hard work will be rewarded with enhanced annual leave (rising with service), your birthday off, access to our recognition programme and thousands of retailer discounts, enrolment to our pension scheme, life insurance, free parking, a cycle to work scheme and paid time off for volunteering.