Bank Receptionists
Central London and/or home-based

About Us

Tavistock Relationships has been improving lives for generations. We believe that strong relationships improve our lives, families and mental health.

Our Values

- A belief in the importance of family stability and emotional security
- A commitment to social justice, inclusivity and diversity in every area of our work
- A belief in the importance of intellectual curiosity and rigour
- An aspiration to be a learning community - growing understanding and being open to new ideas and developing new ways of working
- A commitment to promoting excellence in the delivery of our services

We are now looking for Bank Receptionists to join our team on temporary contracts.

The Benefits

- An hourly rate of £10.85
- Unsocial hours and Saturday increments
- Pension (6% employer contribution)
- Learning and development opportunities, including training, regular appraisals and feedback

This is a great opportunity for an organised individual with a great telephone manner to join our organisation and provide high-quality service to our team and our clients.

As the face of our organisation, you will have the opportunity to ensure that the impression visitors, clients and staff have of Tavistock Relationships is always positive, professional and welcoming.

This role represents a great chance to earn vital experience and maintain your professional timeline and trajectory whilst working a variable pattern.

The Role

As a Bank Receptionist, you will provide an exceptional front of house service and assist with a range of administrative activities.

Reporting to the Facilities Manager, you will provide a friendly and efficient service to our clients and the rest of the team. You will greet clients, informing our Therapists of their arrival, and manage the switchboard, forwarding calls and handling general enquiries.

Additionally, you will:

- Provide clients with questionnaires to complete
- Open and close the building
- Assist with the entry of routine data onto the database
- Take card payments from service users and record payment processes

About You

To join us as a Bank Receptionist, you will need:

- The ability to build and manage relationships with service users
- An excellent telephone manner
- The ability to handle sensitive and confidential information
- The ability to work on your own and as part of a team
- Confidence in using Microsoft Office software
- Excellent written and oral communication skills
- Attention to detail
- Effective time management and workload management skills
- Excellent organisational skills

Experience of working with Salesforce would be desirable but is not essential.

The hours for this role are variable depending on business needs but will include evening and weekend working.

Other organisations may call this role Receptionist, Office Administrator, Secretary, Administrator, EA, PA, Executive Assistant, Admin Assistant, Personal Assistant, or Administrative Assistant.

No agencies, please, outside of our PSL.

Webrecruit and Tavistock Relationships are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking your next challenge as a Bank Receptionist, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.