Library Attendant
Swansea, Carmarthen and/or Lampeter campuses

- ABOUT US -

The University of Wales Trinity Saint David (UWTSD) is an employment-focused university, dedicated to ensuring students from diverse backgrounds develop the academic knowledge and practical skills to thrive.

We are now looking to recruit a number of Library Attendants to work at our Swansea, Carmarthen and Lampeter campuses. These are part-time roles, working at least four hours per week for a fixed-term period until the 30th June 2022.

- THE ROLE -

As a Library Attendant, you will be tasked with providing excellent service to all customers and visitors both on campus and online. You will encourage library users to maximise library services and offer support to help them achieve their potential.

In this heavily customer-focused role, you will handle enquiries quickly and effectively as part of a flexible, agile team that supports all aspects of library services. Utilising your strong interpersonal skills, you will project a positive, professional image to all visitors and library users.

You will be expected to work on a changing rota system, working across the service, and be flexible in relation to working hours. Additionally, you will be required to cover library staff absences and travel to other campuses as necessary.

- ABOUT YOU -

To be considered as a Library Attendant, you will need:

- A very good standard of general education, to at least GCSE level in English and Mathematics, or equivalent
- Proven ability to deliver professional, friendly and helpful customer service in a busy environment, identifying needs and recommending solutions
- Experience of providing enquiry support services using different channels, such as phone and email
- Excellent verbal and written communication skills
- Basic numeracy skills in order to work with Library classification systems and record routine statistics
- IT Literacy, using Microsoft Office applications, email and the internet

Other organisations may call this role Librarian, Library Assistant, Assistant Librarian, HE Library Attendant, or Library and Information Assistant.

For informal queries relating to the job role, please contact:

Alison Scanlon - Swansea, Carmarthen
Anna Fonge - Lampeter

So, if you’re seeking your next challenge as a Library Attendant, please apply via the button shown.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 30th September 2021, 11:59pm