Internal Sales Supervisor
Ballyhaunis, Co. Mayo

The Company

Established in 1988, our client is a friendly, privately owned, family-run Irish healthcare company. Committed to delivering the highest level of product quality and customer service, they are a lean SME with ISO 13485, ISO 9001, ISO 14001 and GDP certifications.

Our client is based in South East Mayo, a region which is commuter friendly and offers a high-quality of life for those who reside and work there.

They project family values in all they do, which allows them to empathise and understand the needs of real people and provide solutions to improve their quality of life.

They are now looking for an Internal Sales Supervisor to join their team in Ballyhaunis.

The Benefits

- Negotiable salary, dependant on experience
- Pension scheme
- Employee Assistance Programme
- Death in Service scheme
- Work with like-minded people who all share a can-do attitude
- Play a vital part in the operation of the business

This is the ideal role for a sales supervisor or manager to advance their career with a growing, highly successful company.

Our client’s employees are their biggest asset, which is why they strive to provide an inclusive and supportive work environment.

You’ll have the chance to push company sales processes to the next level, making a real impact and supporting continuous improvement initiatives.

The Role

As an Internal Sales Supervisor, you will be tasked with overseeing the internal sales process ensuring that the Internal Sales Department functions effectively and provide high quality and customer experiences.

You will oversee all aspects of the internal sales process for our client, from delegating activity to ensuring training and support is provided. Motivating and driving your team, you will ensure they achieve targets and KPIs.

Monitoring sales orders and quotations, you will ensure your team focuses on quality of information, order value, the frequency of orders, as well as the quantity processes and success rates for each team member. You will also manage any credit notes that are required, as well as returns and other charges.

In this in-depth role, you will undertake root cause analysis and review metrics and KPIs whilst ensuring that all business intelligence systems are utilised to create maximum advantage for the company.

About You

To be considered as an Internal sales Supervisor, you will need:

- Previous experience in a similar sales role
- Management or supervisory experience
- An understanding and ability to co-ordinate excellent customer service
- The ability to make decisive balanced decisions in a commercially focused manner
- Capability to carry out root cause analysis
- An understanding of Lean Principles, procedures and processes
- A positive disposition with team leadership
- The ability to motivate and deal with employees professionally
- An organised and logical approach to executing tasks
- Computer skills
- A Leaving Certificate (or equivalent)

Further educational achievements including a business diploma would be a distinct advantage.

Other organisations may call this role Sales Supervisor, Inside Sales Supervisor, Internal Sales Manager, Inside Sales Manager, or Sales Manager.

Webrecruit Ireland and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

To apply for the role of Internal Sales Supervisor, please apply via the button shown. This vacancy is being advertised by Webrecruit Ireland Ltd. The services advertised by Webrecruit Ireland Ltd are those of an Employment Agency.