Administration / Telemarketing Assistant
Carrickfergus, Co. Antrim

The Company

Our client is Northern Ireland’s leading provider of hearing healthcare solutions. They are now looking for an Administration / Telemarketing Assistant to join their team in Carrickfergus on a full-time, permanent basis.

The Benefits

- Competitive salary (£30,000 per annum OTE)
- Commission
- Continuous learning and development opportunities
- 20 days’ holidays plus 10 public holidays
- Staff discounts for permanent employees
- Career development
- Clearly defined and lived corporate Values and Purpose

This is a brilliant opportunity for a compassionate patient focussed individual who has a proven track record delivering a professional and caring service while working as part of a team.

They are looking for you to come on board as part of their motivated, driven team and make a real difference in patients’ lives every day with exceptional care and attention.

So, if you take pride in your work, have a passion for patient care as well as building relationships, our client wants to hear from you!

The Role

As an Administration / Telemarketing Assistant, you will provide a comprehensive support service to our client’s clinic in Carrickfergus.

You’ll undertake a range of administrative and support services, as well as all telemarketing activity. This will involve following up on leads and enquiries and making sure the diary is full.

Reporting to the Regional Manager, you will:

- Be the first face and voice that customers interact with
- Ensure the clinic is clean, tidy and inviting
- Provide a high level of care to customers, patients and visitors
- Make sure that everyone who comes into the clinic is left with a good impression
- Maximise accessory sales and customer care plans

About You

To be considered as an Administration / Telemarketing Assistant, you will need:

- Telesales or telemarketing experience
- Customer service experience
- Office and/or secretarial experience
- Excellent written and verbal communication skills
- Proficiency in IT

Other organisations may call this role Junior Sales Rep, Appointment Setter, Customer Service Executive, Customer Service Administrator, Clinic Co-ordinator, or Clinic Administrator.

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking to progress as an Administration / Telemarketing Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.