The Opportunity

Our client is recruiting for an Sales Apprentice to join their team in Home Based (Hampshire).

The Level 3 IT Technical Sales apprenticeship programme that we are offering, will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational.

The steps you take will provide you with valuable first-hand experience, knowledge, skills and qualification to help really drive your career forward. We are here to guide and support you every step of the way!

The Company

This company are a market leading, growing, and successful organisation, recruiting for a new Sales and Account Manager Apprentice. As part of an engaging and vibrant team, your days will be varied, fast paced, with a buzz and passion for customer happiness.


The Position
Job Title: Sales Apprentice
Apprenticeship Course: Level 3 IT Technical Sales
Apprenticeship Duration: 18 Months
Location: Home Based (remote) Hampshire
Working Hours: Monday - Friday 8:30am-5pm or 9am-5:30pm
Salary: £18,000


Role and Responsibilities

This role isn’t your typical ‘Sales’ job, with a lot of elements that make up your day to day working pattern, giving rise to a breadth of skills you will be able to nurture and cultivate during your time with them. As part of being an Apprentice, they will give you exposure to a wide range of sales tasks and functions, not only in customer interaction, but also the wider elements that make up an Account Manager. These will incorporate customer service, clerical tasks, system use and creation, problem solving, project work amongst many other varied tasks to ensure your day-to-day role is diverse and engaging. Whilst this role is home based, you may be expected to travel occasionally to office locations and to attend team days.

Maximise growth of Existing Partners, through upselling and cross selling products from our portfolio of services into your designated accounts
Achieving of an annual revenue sales target and achieve KPI’s managed through our CRM Dynamics365
Defend existing revenues by utilising the virtual sales team
Ensure your Partners are contacted frequently
Deal with any inbound enquiries from their inbound calls and website
Work closely with their wider virtual sales team to help maximise growth across your customer base, by identifying opportunities within your accounts, and then work with their virtual sales team to support the closing and delivery of sales
Maintain up to date records on their CRM system (MS Dynamics)
Liaise with their Sales Administration team to understand the clerical tasks that underpin their sales operation
Shadow with their wider Operations team to understand the impact of their role in relation to the wider business and vice versa
Train and up-skill partners where necessary to help maximise growth
Keep up to date of the marketplace/industry in which they operate
Remain vigilant for possible fraudulent activity and if necessary, raise a security incident report using the template accessible via the corporate Intranet
Periodically review company Security Policies as required to ensure full compliance with current legal, regulatory and company requirements
Carry out any ‘ad hoc’ assignments as and when required
Compliant with health and safety company policy and legislation

Desired Qualities, Skills and Knowledge:

Excellent communication and listening skills
Ability to use Excel (basic) Outlook (basic) and Word (basic)
Ability to build strong customer relationships
Positive attitude
Flexibility and quick thinking
Well-organized
Enjoy working within a target-driven environment
Excellent telephone manner
Ability to engage internal resources
Tenacious
Ability to be self-sufficient

Eligibility Criteria
Individuals must have a valid and eligible residency status to apply for this role.

About ITP
We help employers develop their best talent and inspire the next generation through apprenticeships, mentoring and training, we’re plugging the UK’s digital skills gap to provide a workforce for the future.

If this sounds like the role for you, get in touch! Once we receive your application, one of our team will be in touch to help you with the next stage.

The ITP are working on behalf of a third party to advertise their vacancy. By submitting your CV, you agree to be contacted by The ITP and your information to be passed on to a third party.