Service Co-ordinator (FTC)
Liverpool, UK

Do you enjoy helping people? Are you looking for a role that is truly rewarding? Then we need you!

Together we can make a real difference to helping people in need.

We are currently looking for Service Co-ordinators in the Liverpool area to join us on a fixed-term contract until the end of March 2023. Extension of the contract is possible if further funding is obtained.

Overview

The Home from Hospital service helps people being discharged from hospital, settle back in at home, regain their independence and reconnect with their community. The Service aims to cut delays in patients being able to leave hospital when they are ready, and to reduce their recovery time and chance of readmission by supporting their wellbeing during their first days at home

The Role

As a Service Co-ordinator, you will provide a Home from Hospital support service to recently discharged patients in the Liverpool area from Royal Liverpool Hospital, Broadgreen Hospital and Aintree Hospital.

Upon leaving the hospital, you will be responsible for transporting patients to their homes and providing practical and emotional support for up to 4 weeks

This could include:

- Welfare checks
- Shopping & Prescription collection / delivery
- Transport to local appointments (using your own vehicle - all mileage fully reimbursed on a weekly/monthly basis)
- Hydration and nutrition advice and support
- Physical exercise

You will be responsible for scheduled visits to Clients ensuring they receive personalised support to meet their own identified goals and targets. You will not be responsible for managing medication or personal care.

You will be part of a wider staff delivery team and will also provide support to the Service Manager in the recruitment and training processes of new volunteers.

Working Hours

We would ideally be looking for someone to work anything up to 35 hours each week. We have various hours to offer to the right people, covering seven days a week and we are flexible to discuss individual working days and working hours to suit your situation.

What we are ideally looking for is someone:-

To enjoy the flexibility of remote working, managing your own responsibilities and every day being different.

That has a full, valid driving licence and access to your own vehicle (mileage reimbursed at government rate).

To be confident to both support patients and liaise with NHS discharge teams on the hospital site.

- To be motivated by helping people and making a difference to their lives
- Has excellent communication skills at all levels.
- Has proficiency in standard IT systems.
- To act on own initiative within agreed parameters.

Knowledge and understanding of the NHS, Health and Social Care and local geography to the hospital site is an advantage

Note - Applicants should be aware that the post will only be offered to successful candidates subject to pre-employment checks. This will also include a criminal records check.

What you will get in return

We’re proud to be in the top 25 not-for-profit organisations to work for in the UK, based on ratings from Indeed. As a valued employee at Royal Voluntary Service, you will benefit from the following:

- An hourly rate of £10.05 per hour
- 33 days’ holiday including Bank Holidays (pro rata for part time)
- Enhanced Family Leave schemes
- 6 weeks company sick pay
- A great pension scheme
- An employee benefits package that gives access to an exclusive rewards and cashback website
- 24-hour access to online GPs
- Rewards scheme to claim money back for dental, optical and other therapies
- A free and confidential employee assistance programme with up to 6 face to face sessions built in
- Opportunities to discuss flexible working
- Access to award winning e-learning and development
- Opportunities to develop new skills and progress your career

More about us

Belonging to the Royal Voluntary Service community means inspiring volunteers to support the nation’s health and wellbeing. It means tackling the most pressing social issues in a workplace full of opportunities.

Through the gift of voluntary service, our volunteers provide much-needed support for over-stretched public services. They work at scale in the NHS, freeing up staff to dedicate more time to patient care and within communities to give practical help and support to people when they need it.

Our people are a welcoming team of individuals from every background who support one another to be their best. They are also some of the country’s most compassionate and dedicated people who step forward to help make society better connected and more inclusive - where everyone can thrive.

Join Royal Voluntary Service and together we can change lives, change communities, and change society.

Dates to bear in mind

The closing date for this role is the 2nd December 2022.

How to apply

Please select the apply button shown to be taken through to the application process. You will need to answer some screening questions as well as uploading your CV. You will be contacted by a member of the team once your application has been reviewed.

Here at Royal Voluntary Service, we are committed to equality, diversity, and inclusion. We want to be a charity that is representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity, and perspective.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.