The Opportunity

Our client is recruiting for an Apprentice IT Field Engineer to join their team in London, EC1R.

The Level 3 Information Communication Technician Apprenticeship Programme that we are offering, will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational.

The steps you take will provide you with valuable first-hand experience, knowledge, skills and qualification to help really drive your career forward. We are here to guide and support you every step of the way!

The Company

‘We are a dedicated team of IT engineers and consultants, who have worked in Managed IT services for over 2 decades. Our management team have significant backgrounds in corporate IT support, virtual CIO services and IT project delivery.

Customers like The London Cocktail Club, Wahaca and Stuart Peters Group know they can trust us to go the extra mile, and depend on us not only for day-to-day troubleshooting but for strategic technology advice, compliance reviews and business planning support too.’


The Position

Job Title: Apprentice IT Field Engineer
Apprenticeship Course: Level 3 Information Communication Technician
Apprenticeship Duration: 18 Months approx.
Location: London EC1R - Hybrid Working
Working Hours: 9.00am - 17:30pm, Monday to Friday
Salary: £15,000 per annum


Role and Responsibilities

The successful applicant will work within a small, busy office environment attending to basic but vital IT tasks on site such as the setup of new computers and troubleshooting of hardware and software issues.

Working with the full support and guidance of the Helpdesk team, you would also be visiting some of the client’s London-based sites where you will be installing / maintaining network devices such as switches, routers, servers and firewalls, learning about Windows, Office software, Linux, cabling, servers, backups and networking, setting up PCs and printers, and troubleshooting devices such as screens, tills, credit card machines and Wi-Fi access points.

This is a great way to get your hands on a variety of different IT devices to build a foundation of real-world IT support experience.

Desired Qualities, Skills and Knowledge

Driver’s license or plans to get one soon are a plus.
Great communications skills - written and spoken English must be professional, although not necessarily first-language.
Professional appearance and self-discipline a must.
Ability to work independently and structure questions well, researching issues beforehand.
A basic understanding / experience of networks - understanding what an IP address is, what a router, default gateway and DNS servers are would be about enough.
Knowledge and experience of Office 365, Word, Excel and Outlook
A passion for this work and lots of energy and enthusiasm matched with a commitment to progress, working hard on learning from our team’s extensive expertise and developing in the role.

Eligibility Criteria
Individuals must have a valid and eligible residency status to apply for this role.

About ITP
We help employers develop their best talent and inspire the next generation through apprenticeships, mentoring and training, we’re plugging the UK’s digital skills gap to provide a workforce for the future.

If this sounds like the role for you, get in touch! Once we receive your application, one of our team will be in touch to help you with the next stage.

The ITP are working on behalf of a third party to advertise their vacancy. By submitting your CV, you agree to be contacted by The ITP and your information to be passed on to a third party.