Service Manager

Location: Islington N7
Application Deadline: 20 December 2022
Salary: £33,928 per annum
Region: Islington

Job Summary

An exciting opportunity to join Certitude as a Service Manager as we continue to grow as a Social Care provider in London.

Salary: £33,928 per annum
Hours: 37.5 hours
Job Type: Permanent
Service: Learning Disabilities
Location: Islington

Benefits

- A stimulating work environment full of opportunities to learn and develop
- 25 days’ annual leave + bank holidays & enrolment onto a pension scheme
- 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care vouchers & Perkbox (employee benefits platform - for wellbeing and discounts)
- Travel season ticket loan & Cycle to work Scheme (eligible after 1 years’ service)

About the role

The role of a Service Manager, you will manage few services with the responsibility for leading teams to provide support to people with a range of support needs. You will coach and mentor your team to embrace a person-centred approach; to enable the people we support to achieve their full potential, goals and aspirations.

You will lead and quality assure the safe achievement of individual’s planned outcomes in community connection, health and well-being, education and employment ensuring that high standards of person centred support are continuously developed and maintained, working with families, the local community and other providers.

Duties will include:

- Making a difference to the lives of those you support
- Help to use a range of recovery oriented and person-centred planning tools
- Ensure all plans and records relating to the people we support are accurate and up to date
- Support with everyday tasks to maximise the individual’s independence
- Work in a consistent and positive way with local managers and other team members to ensure people get a great service
- Undertake various levels of personal care and manual handling

About you

To be a Service Manager at Certitude, the following are essential:

- Knowledge of Essential Care Standards, Safeguarding and regulatory frameworks
- Experience of supporting people with learning disabilities or mental ill health who required practical and/or emotional assistance and support to develop friendships and relationships
- Experience of developing strong relationships with individuals and families built on trust and respect
- Experience of leading teams to embed person centred working
- Ability to use technology - PC and modern technology equipment

About the Organisation

The Certitude Group are proud of our history of supporting people with complex mental health needs and learning disabilities. We support more than 1,800 people across London through a diverse range of support services and believe in providing the right level of support, to enable individuals to flourish, contribute and live a good life.

We have high employee engagement and a strong commitment to people development from both our Board and Leadership Team. As a result, we are able to support people with mental health needs and learning disabilities to live the life they want to lead; happy, healthy, respected as equals and valued for their contribution within communities.

We aim to be the best social care employer in London and are proud of our reputation as a London employer - employing more than a 1,500 colleagues and volunteers with a turnover of £48m.

Our Values

- Working Together
- Continuously Improving
- Inspired by People
- Trustworthy & Dependable

Do you want to be a Service Manager at Certitude? Select the apply button show, complete an application form and someone from the Recruitment Team will be in touch!

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and support provided and we welcome applications from all sections of the community.

We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.

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This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.