Visits Co-ordinator
Abingdon Rd, Culham, UK
Full-time
Department: Communications - Stakeholder Management
Salary: £27,899 to £29,761 + excellent benefits including outstanding pension
Confirmed Grade: Level 3
Site Location: UKAEA Culham, Oxfordshire

Company Description

By 2050, the planet could be using twice as much electricity compared to today. Are you interested in contributing and helping to shape the future of the world’s energy? If so, read on.

Fusion, the process that powers the Sun and Stars, is one of the most promising options for generating the cleaner, carbon-free energy that our world badly needs. UKAEA are at the forefront of realising energy from fusion, working with industry and research partners to deliver the ground-breaking developments that will underpin tomorrow's fusion power stations with the aim of bringing fusion electricity to the grid. As we work towards our mission and goals, UKAEA has devised values (Innovative, Committed, Trusted and Collaborative) that capture the spirit of how we work.

Job Description

Who are we looking for?

At UKAEA, we run a busy programme of visits to our research facilities to increase awareness and support for our mission to bring fusion energy to the world. These range from VIPs and politicians to Government, scientific and industry partners who work with us on our programmes.

We are recruiting for a new role to manage all elements of visits to our Culham Science Centre site in Oxfordshire. The job holder will also continuously monitor feedback from visitors and make improvements to achieve high-quality visits that enhance UKAEA’s reputation. With a new visitor centre at Culham on the way, the post holder will help shape this exciting project to make it a valuable addition to our visitor facilities.

It is a fast-paced role that will suit someone who can work independently within a team, thinks creatively, enjoys meeting and working with people, is a good organiser and is passionate about providing the best possible visitor experience at Culham.

What will you be responsible for?

- Leading and being the sole responsible person for external visits across UKAEA, including hosting/escorting key stakeholders visiting Culham
- Managing visit preparations and logistics, advising senior leaders on the appropriate approach for each visit and reporting on the outcomes achieved
- Recruiting, training and managing a pool of tour guides and presenters to assist with visits to UKAEA facilities
- Leading improvements to content in UKAEA's visitor areas to ensure the best possible experience for stakeholders visiting Culham
- Developing and managing processes for booking, scheduling and organising visits, and for collecting feedback from visitors
- Helping to shape the planning and realisation of a new visitor centre at Culham, working with colleagues in the Stakeholder Engagement and Education/Outreach teams

Qualifications

Essential skills, experience and competence required

- High degree of proficiency in MS Office software and SharePoint
- Good written and verbal English skills and presentation skills
- Experience in a public-facing role or in co-ordinating external stakeholders
- Experience in project management and improving processes
- Event management experience
- Maintaining and analysing data to produce reports for senior management
- Significant experience in a responsible administrative role

Additional Information

What we offer

Our comprehensive benefits package includes a vibrant culture committed to being fully inclusive, an Employee Assistance Programme and trained Mental Health First Aiders, Flexible working options including family friendly policies, Emergency paid leave, Generous annual leave allowance (30.5 days) increased with length of service, wide range of career development opportunities, outstanding defined benefit pension scheme; Corporate bonus scheme and a Relocation allowance (if eligible).

We welcome applications from under-represented groups, particularly from individuals from black and other ethnic minority backgrounds, including nationality and citizenship, people with disabilities and women. The Executive Team with support from our ‘Equality, Diversity and Inclusion’ (EDI) Partner and Inclusion Ambassadors, is actively promoting EDI and taking steps to increase the diversity of our people through reinforcing best practice in recruitment and selection, and revaluating approaches where it is clear we can remove barriers to success.

Please be advised that this vacancy is due to close on 05/01/2023. We may close earlier than this date if large or sufficient numbers of applications are received.

Please note all employees working at the UK Atomic Energy Authority will be required to complete an online Disclosure Certificate application as part of their clearance - The Disclosure & Barring Service (DBS) checks will show the details of all current criminal convictions or will confirm that there are no such convictions.

Note for applicants who are applying for employment with UKAEA either from outside the United Kingdom or who have spent time outside the United Kingdom in the last five years. Please visit the UK Government website. If the country you are resident in or have resided in is not listed on this website or that the UK Government is not aware of how to obtain a criminal records check from that state then we are unable to process your application.