Revenue and Benefits Officer x4
Rickmansworth, Hertfordshire

Three Rivers District in South West Hertfordshire straddles the north west corner of the M25 on the edge of Greater London. The district is a mixture of beautiful countryside, villages and small towns. The area has a diverse range of sectors and businesses and is a centre for the film industry with Warner Brothers at Leavesden forming part of a studio cluster along with Elstree and Pinewood is a short drive away.

- 700 historic assets and 22 conservation areas, 77% of the district is in the Green Belt
- 1,914 NNDR registered businesses with the economy providing 39,000 jobs
- Very low crime rate
- The district ranks highly for business registrations and startups with a highly skilled and trained workforce, high employment levels with GVA and weekly earnings above average

Watford is an urban borough in South West Hertfordshire; The borough has excellent transport links with mainline rail connections to London. Watford is the centre of a sub region serving around 500,000 people living within a 20 minute travelling time catchment. As part of the London commuter belt Watford is strongly influenced by London which brings the benefits of a buoyant economy.

At a glance:

- £1.4bn local investment happening - mix of public and private funding
- 5 major development and regeneration projects happening
- 3,500 registered businesses
- Higher than average working age population
- Skilled workforce
- Affordable local housing market
- Home to many major international head offices

The Department: Revenues & Benefits (Three Rivers & Watford Shared Service)

What we are looking for:

We are looking for four full-time Revenues and Benefits Officers (37.5 hours a week). We will consider applications from those wanting to work less than full time hours, but you must be able to work a full day on a Monday and a Friday, finishing at 5.30pm. In the Revenues and Benefits Department, we offer face-to-face services for our customers from our offices (Three Rivers House in Rickmansworth and the Town Hall in Watford), so there will be a mixture of office days and working from home days.

As a Revenues & Benefits Officer at Three Rivers District Council, you will be responsible for the timely and accurate assessment of claims for Housing Benefit, Council Tax Support, and assist with the administration and collection of Council Tax as well as the recovery of overpaid Housing Benefit, Business Rates and Sundry Debts; therefore attention to detail and the ability to digest complex rules and regulations is important to us. Relevant knowledge and experience are desired but full and extensive training will be provided.

What we offer:

£32,050 to £35,674 per annum including London Weighting

We offer an excellent benefits package, including competitive salary, 28 days’ holiday - rising to 30 days (if applicable), a generous employer contribution pension scheme, life assurance, flexible working, career development, free on-site parking, cycle-to-work scheme, discounted leisure centre membership, employee volunteering schemes and access to discounted activities and days out.

Closing Date: 31 March 2023

For an informal discussion about the post, please contact Manager’s Sophie Ayscough, Revenues Manager or Connie Uka, Benefits Manager.

A basic DBS / Enhanced DBS check will be carried out for this post.

So, if you’d like to join us as a Revenue and Benefits Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations may call this role Claims Officer, Council Offer, Revenues & Benefits Assistant, Revenues & Benefits Advisor, or Welfare Benefits Officer.