Retail Assistant
Hyde Park Boat House, London (with travel to all parks)

About Us

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are: Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with 77 million visits every year.

We are now looking for a Retail Assistant to join our team in our first flagship shop, the Boat House, on a permanent or temporary contract, full-time or part-time basis, working up to 36 hours per week.

The Benefits

- Salary of £22,370 (FTE) per annum depending on experience (£11.95 per hour)
- 26 days' annual leave (pro rata) plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution) (subject to eligibility)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme (subject to eligibility)
- Offices in a beautiful location

This is a fantastic opportunity for an enthusiastic, customer-focused individual looking for a role in a stunning location with our flourishing organisation.

As we launch our first flagship store amidst the peaceful and historic backdrop of Hyde Park, you’ll play a key role in driving our retail ambitions whilst forging a rewarding career.

We’ll provide you with excellent initial training when you join our welcoming and dedicated team, not to mention an incredible array of benefits to support your personal and professional life!

The Role

As a Retail Assistant, you will support our retail operations, starting with the Boat House and progressing to other outlets.

Supporting the Retail Manager and Supervisor, you will help to meet sales targets, provide excellent customer service and ensure exemplary visual merchandising and housekeeping standards.

You will also process deliveries, fulfil eCommerce orders, support the management of team rotas and create opportunities for upselling, encouraging donations.

Please note, this role will involve lifting and manoeuvring stock.

About You

To be considered as a Retail Assistant, you will need:

- Excellent customer service standards
- Excellent time keeping skills
- A good level of numeracy

Other organisations may call this role Retail Customer Assistant, Shop Assistant, Store Assistant, Retail Sales Assistant, or Customer Service Assistant.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.

So, if you are interested in this unique opportunity as a Retail Assistant, please apply via the button shown. Successful candidates will be appointed on merit.

If successful in your application, we will invite you to a recruitment day in April.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.