Age UK

How Webrecruit partnered with the UK’s largest charity to build in-house recruitment capability.

The Company


Age UK is the country’s largest charity dedicated to helping everyone to make the most of later life. With a huge national network, the charity and its people are fast-growing, and as such, require robust people planning services.

The Challenge


Age UK approached Webrecruit in search of a partner to work with them to build their in-house recruitment capability.

The aim was to assist Age UK in making substantial savings that would be reabsorbed into the work of the charity, by identifying areas of recruitment where potential savings could be made.

These were identified as:

  • Minimising the use of third party recruitment agencies
  • Reducing recruitment advertising spend
  • Exploring the potential implementation of a central recruitment system

The Solution


Webrecruit worked in partnership with Age UK to help develop a strategy that would see both parties realise this cost saving. This was achieved by improving the charity’s use of technology, identifying appropriate recruitment advertising sources and offering a reduced cost direct sourcing service.

Age UK were provided with advertising packages, which included a range of job boards designed to reach a widespread and relevant audience at a reduced cost. Webrecruit’s creative advertising solutions helped to reach candidates across a variety of sectors and increased the number of applications received for roles across the entire Age UK network.

Webrecruit also identified that the Age UK team would benefit from using an Applicant Tracking System (ATS) to help manage the high volume of applications that the charity was attracting.

To help the team transition from its traditional ways of working to a more technology-focused approach, a scaled down version of an ATS was implemented. This helped to streamline internal processes and provide a platform from which Age UK could report on key management information and make informed recruitment decisions in the future.

Within 10 months, a full ATS system and careers site was implemented.

The Results


Since working with Webrecruit, Age UK has been able to achieve the cost-savings and efficiencies which were anticipated in keeping with this partnership.

Complementing the industry knowledge and experience of the Age UK Recruitment Team, Webrecruit helped to drastically reduce their use of third party recruitment agencies and provided technology to allow them to achieve an efficient and cost-effective in-house recruitment service.

Want to learn more?


Find out how Webrecruit can work with your organisation to develop your in-house recruitment efforts through technology.