While, here at Webrecruit, we would never wish to understate the importance of the appropriate technical skills for a given vacancy, it is also true that tools and processes are becoming smarter and easier to use all of the time. Our own online recruitment solutions go some way to demonstrating this.
It’s vital, then, to also not overlook the role that employees’ soft skills play in keeping an organisation’s day-to-day operations smooth.
Indeed, the below are just five soft skills that even your most technical candidates should have.
Even the most seemingly stress-free workplaces routinely bring up issues to which workers must respond with positivity if they are to help to keep their wider team on the straight and narrow.
After all, deadlines can be missed and clients may express disappointment at even the most seemingly high-calibre work. The last thing you therefore need in such tricky situations is any of your employees adopting a glass-half-empty perspective and polluting the team’s morale.
Written and oral communication
Even technical employees are still required to work with others, and must be able to communicate concerns that are of urgent importance if projects are to be completed well.
Any misunderstandings arising from miscommunication can lead to assignments being delayed or delivered to a poor standard. This, in turn, can create conditions for conflict between employees.
Sometimes, even the most capable technical employee won’t have all of the answers to a particular quandary. They must therefore know how to seek out the information that will enable them to produce such answers.
An employee who is proactive in resolving problems is much more valuable to a business than one that constantly needs their hand to be held.
Everyone’s workload can get on top of them at times. However, not every employee is necessarily effective at devising ways to fit in the time to accomplish the things during the working day that they need to accomplish.
Managing time is a constant challenge, to which your technical employees need to be able to rise. They will need to be efficient in how they work, but also able to identify the most urgent tasks and prioritise if time does become tight.
For all of the persistent talk about multitasking in some quarters, the truth is that no employee can expect to do good work if they are trying to take on several challenges at once.
They therefore need to be mindful of this, but also of all of the other challenges that can confront them in the workplace on a day-to-day basis, and how these challenges can be met. This calls on them to be honest about what they can and cannot do with the time and resources they have.
Remember that while almost anyone can develop a technical skill if they are trained in it, even the highest levels of technical ability cannot compensate for inadequate soft skills. You should therefore be looking for these skills in your candidates in every online recruitment campaign your firm launches, as they are very much the ‘glue’ that will help your business to grow.